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OpenMSD: MSD's Financial Transparency Initiative
OpenMSD: Customer Relations
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MSD’s Customer Relations Department is part of the Executive Offices Division. This department answers all requests for service or information for all of MSD and is staffed 24 hours a day, 7 days a week. Customer Relations staff also helps customers in-person at our service center should they come to MSD’s main office for assistance.

To keep staff and Board Members aware of the activity in our call center and service center, quarterly reports have been prepared since 2010. Sharing this information with the public may be helpful in understanding the type and volume of service request activity that is generated throughout our community.

If you have any questions about the information, please use the questions link below.


Customer Relations: Quarterly Reports

Download Links
2nd Quarter FY 2015
1st Quarter FY 2015
4th Quarter & Year End FY 2014
3rd Quarter FY 2014
2nd Quarter FY 2014
1st Quarter FY 2014
2nd Quarter 2013
1st Quarter 2013
2012 Year End
3rd Quarter 2012
2nd Quarter 2012
1st Quarter 2012
2011 Year End
3rd Quarter 2011
2nd Quarter 2011
1st Quarter 2011
2010 Year End

Update Frequency: Quarterly (usually within 15 days of the end of the quarter)
 

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